Oshi

Responsible Gambling at Oshi

Oshi is committed to promoting safe and responsible gaming. This page explains the tools available to help players manage their activity, the age requirements enforced by the operator, and how to access independent support organizations if gambling becomes a concern.

18+ · Last updated: 2 Nov 2026

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Age Restrictions and Legal Requirements

Players must be at least 18 years old to register and play at Oshi. The operator is licensed by the Government of Anjouan and enforces age verification as part of account registration and withdrawal processing.

Oshi may request identity documents to confirm a player's age and legal status. Accounts found to belong to underage users will be closed, and any funds may be forfeited in accordance with the operator's terms and the licensing jurisdiction's rules.

Setting Deposit Limits

Deposit limits allow players to cap the amount they can add to their account over a chosen period. Oshi offers deposit limit controls that players can configure through their account settings.

Once a deposit limit is set, it typically takes effect immediately for reductions or after a cooling period for increases. Players should consult the account dashboard or contact Oshi support to understand how changes to limits are processed.

contact Oshi support

Cooling-Off Periods and Self-Exclusion

Oshi provides cooling-off and self-exclusion options for players who need a break. A cooling-off period temporarily suspends account access for a set duration, while self-exclusion is a longer-term restriction.

During self-exclusion, players cannot access their account, make deposits or place bets. The operator will not send promotional communications during this time. Players who wish to reinstate their account after self-exclusion should be aware that the operator may require a waiting period and additional checks.

  1. Log in to the Oshi account and navigate to responsible gambling settings.
  2. Select the desired cooling-off duration or opt for self-exclusion.
  3. Confirm the request; the account will be restricted according to the chosen timeframe.
  4. Contact Oshi support if assistance is needed to apply or extend the exclusion period.

account access page

Recognizing Problem Gambling

Problem gambling can affect anyone and may include signs such as spending more money or time than intended, chasing losses, neglecting responsibilities, or feeling anxious about gambling activity.

If gambling is causing stress, financial difficulty or relationship problems, it is important to seek help. Independent organizations offer free, confidential support and can assist with assessment, counseling and referrals to local services.

Independent Support Organizations

GamCare and Gamblers Anonymous are two organizations that provide support for individuals affected by problem gambling. Both offer resources, counseling and peer support to help people regain control.

GamCare operates a helpline, live chat and online support groups. Gamblers Anonymous runs face-to-face and virtual meetings where individuals can share experiences and receive peer support. These organizations are independent of Oshi and any other gambling operator.

OrganizationServicesAccess
GamCareHelpline, live chat, online resourcesVisit gamcare.org.uk or call their helpline
Gamblers AnonymousPeer support meetings, phone supportVisit gamblersanonymous.org for meeting locations

Additional Tips for Safe Play

  • Set a budget before playing and treat gambling as entertainment, not a way to make money.
  • Take regular breaks and avoid playing when tired, stressed or under the influence of alcohol.
  • Keep track of time and money spent; many operators display session duration and balance information.
  • Do not borrow money to gamble or chase losses by increasing bets.
  • Talk to someone you trust if gambling is becoming difficult to manage.

payment methods and limits

faq

What is the minimum age to play at Oshi?

Players must be at least 18 years old to register and play at Oshi. The operator enforces age verification and may request identity documents during account setup or withdrawal processing.

How do I set a deposit limit at Oshi?

Deposit limits can be configured through the responsible gambling section of the Oshi account dashboard. Reductions typically take effect immediately, while increases may require a waiting period.

What is the difference between cooling-off and self-exclusion?

A cooling-off period is a temporary account suspension for a set duration, while self-exclusion is a longer-term restriction. Both prevent account access and deposits, but self-exclusion usually involves a formal process and waiting period before reinstatement.

Can I contact GamCare or Gamblers Anonymous if I live in Canada?

GamCare and Gamblers Anonymous operate internationally, though availability of local services varies by region. Visit their websites to find resources and meeting locations relevant to your area, or search for Canadian-specific organizations such as the Responsible Gambling Council.

Will Oshi refund my deposits if I self-exclude?

Self-exclusion does not automatically result in deposit refunds. Any remaining balance in the account at the time of exclusion is typically handled according to the operator's terms. Contact Oshi support for specific guidance on account closure and funds.

Responsible Gambling

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